
Gillette
Gillette Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gillette has 2.4 star rating based on 101 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Gillette to a friend or colleague.
- Rating Distribution
Pros: I only use gillette, Great product, Harrys schick a great alternative.
Cons: I did not like the product because of its bad quality, All bad, Amazon refunded me.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gillette has 2.4 star rating based on 101 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Gillette to a friend or colleague.
- Rating Distribution
Pros: I only use gillette, Great product, Harrys schick a great alternative.
Cons: I did not like the product because of its bad quality, All bad, Amazon refunded me.50% of users think that Gillette should improve its Product/Service Quality.
50% of users say that they might use Gillette in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Check to see if they come with a proper handle", "Great customer service", "When in doubt call the experts at Gillette", "Try one bottle, but don't get a pack of them", "Check out other companies selling this item for a better deal!".
Most users want Gillette to offer a solution to their issues.
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No handle foe Sixteen cartridges i bought at Sam’s. Club my other Gillette handle doesn’t fit.
Send me a handle for the fusion cartridges.
John Boulay
716 S. Mountain Valley Hwy.
Montville , Me. 04941
User's recommendation: Check to see if they come with a proper handle
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase of Gillette razor
Pissed off wold be correct!!!!
I spoke to an agent named Dan who was rude. He attempted numerous times to correct me on my purchase of a Gillette razor with two cartridges and one in the razor.
When I opened the box at home, I got only one cartridge. My name is Joe Dennie.
My email is sarmiento1945@***.com. I am really pissed off, both with the purchase and the quality of your customer service.
- Nil
- Customer service
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Complaint About Your Rude Employees
I called to ask why the soft bag is not included with my order with your company Order #672****.
Ship to
3005 Gable Dr, Valparaiso, Indiana, 46383, United States.
I asked if I could pay and get the soft bag that should go with selling this product. I travel a lot and wish to have some security with what I bought when I pack it in my suitcase, often traveling thousands of miles (Italy, India, and several other countries). I was told by the person answering that the respondent on the phone at your company said, 'No, you cannot buy this unless you buy it from Amazon.' My response was, 'Why can't I purchase this soft bag to hold this item while traveling?' The respondent said, 'It's your fault that you did not buy it from Amazon; you cannot buy this unless you buy it from Amazon.' Personally, I don't care what the cost is to include everything. Why give Amazon the privilege to make a profit on this product that you also sell through the same item while your company handling this will not offer the special deal Amazon received in profiting from the sale of this item? Please forward this to Braun if they have more control of this matter. Thank you.
User's recommendation: Check out other companies selling this item for a better deal!
Sensor blades
The coupon you sent me was not accepted now youre sending me a physical card, which should be good anywhere
User's recommendation: Great customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken Venus shaver
When I opened the package to retrieve the last Venus shaver, the head popped off the handle, making it unusable. I would appreciate a replacement.
Iris Needleman
- Usually satisfied
- Broken shaversyo
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm having issues with my shaving cream they quit pumping out the phone I got maybe three quarters in this can and there's nothing coming out I think there's an issue with the scan or the product I ne
I'm having issues with your shaving cream it quit pumping cuz like maybe two or three quarters in this can and I can't get nothing out it quit squirting out the foam
Preferred solution: I would like to get another can to see if this issue continues like maybe a year ago it did the same thing I was doing it again I don't know what is it
Locate a particular blade
The representative was very cordial, and cooperative in investigating which handle accommodates the blade I was seeking.
User's recommendation: When in doubt call the experts at Gillette
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not place order and they are sending me an...
I did not place order and they are sending me an order. I want to cancel that order they defaced 27.57usd from my PayPal account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible razors
I have been a customer of Gillette razors for 45 years. I've been loyal because your razors were good.
Recently, the razors have become so bad, I actually switched to another company. Lately, one use of your razor caused it to be so dull, it hurt to use it. I'm shocked that your razors have become so cheap.
You had best do something to turn your razors around or you'll be out of business.
Regards,
Steve Espinoza
- Used to be good
Preferred solution: Apology
User's recommendation: Try one before investing in refills
I bought a 3 pack of Gillette Sensitive advanced Shave Gel, because it was the only shaving cream that was there that day. I don't like it!
The push down area on top was clumsy to use. You have to press down only on a small area.
And the gel streams out too fast to control
where I want it to be. I sometimes missed my fingers or my hand and the gel hit the sink or the tile. Then when the gel was where I wanted it to be, the gel slid off my hand and dripped down onto my sink or my tile counter top.
It's way too messy. I'm stopping to use it and going back to the Nivea Men Sensitive Shave Foam.
User's recommendation: Try one bottle, but don't get a pack of them
Broken Venus Razor & need razor to fit all extra blades
Your representative was very kind and understanding and said that in around 7-10 days I will be receiving a coupon for a razor that will fit all the extra blades that I have. I am sending a picture of the razor that broke along with an identical unbroken one (neither of which I can fit onto my blades) and the 10 or so blades I have left so you can tell me which type of razor that I need for these existing blades. Thank you so much for your help.
This is a fake company and there is no customer service. All the phone numbers are promotion. We are dealing with professional thieves! They are garbage. Do NOT TRUST anything that they sell..
the product that I bought (antiperspirant deodorant) is dry, there is no expiration date on it, and the store (Walgreens) din't take it. All the contact numbers on the Internet are only promotions and there is no way to talk to any human being. This company is garbage!
User's recommendation: Don't trust Gilelette! They don't have a customer esrvice.
Inferior to Mach 3
Accidentally bought a Fusion refill pack and decided to roll with it, so bought a Fusion razor. Very disappointed in the Fusion blade. It is not as good as the Mach 3 and I wish I could return it.
User's recommendation: Stay away from Gilette Fusion system
My soap bars r falling off after using them one time
Replacement of 2 boxes I have that don't work they come apart in the shower and nick my face up and my neck with blood and I get a burn on my neck and face ,it just sucks to spend $30 dollars on 5 razer and then they fall apart and u can't keep using them and then you try to take them back to the store and they say they can't help u
User's recommendation: Don't pay this amount of money for crap

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Poor Quality I mean CRAP
I see people are leaving reviews 10 years, 20 years, just purchased. I'm 72 and I've been using your product for over 50 years!
I understand in today's world everything is about money, but I owned 3 businesses in my life and I would've never dropped the quality of my product to save a couple of bucks. You put an outrageous price increase on your product and dropped the quality anyway! That's stupid! I am absolutely 100% sure you people do not care about these reviews, but that's OK.
Your customers know that the bottom line is your product has turned to crap. Goodbye, 'another one bites the dust'.
- I did not like the product because of its bad quality
Preferred solution: Apology
User's recommendation: Don’t Purchase
Forgotten customer
To who it may concern King C Gillette & Procter & Gamble
You have been around for 100 years give or take your brand continues to evolve, offering a range of products for men's grooming and hygiene just to name a few razors, trimmers, shaving gels, foams deodorant
In 2005, P&G acquired Gillette consumer products company. Gillette is now a business unit of P&G, along with other brands like Crest, Head & Shoulders, Ivory, Pringles, and Bounty.
You focus too much on mens razors that you forget, The Consumer Quality Perspective Of Their Valued Purchase and are lacking with the bearded and facial hair community.
In regard to beard oil and beard balm and so forth. You have two hands that you are trying to balance two objects on on the left razors on the right facial hair and skin care I urge you just like your competitors Wild Willies beard co ,and honest Amish, and beard guyz, and Duke Cannon, and Goodfellow and Co.
in other words, you need to step up your game so that youre left and right hand are evenly balanced. ps this could possibly help you to pick up your revenue sales in North Africa and the Middle East, where you are trying to open up other more lucrative opportunities
User's recommendation: I don’t know
About
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Gillette is a brand of personal care products for men. The Gillette Company was founded by King C. Gillette in 1901. In October 2005 the Gillette Company merged with Procter & Gamble. Now its headquarters is based in Boston, Massachusetts, USA. The razors, blades, pre/post shave, deodorant, and body washes products are manufactured under the Gillette brand. The Venus series of razors, shave gel, and skin moisture is designed for women. The products are distributed worldwide. The company accepts returns within 90 calendar days from the purchase date. Gillette is a sponsor of sport events in the United States. Available payment options are Visa and MasterCard.

Gillette is ranked 254 out of 3093 in Cosmetics and Personal Care category
USA
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Gillette is waiting for you to apologize.
Where do you see this bag that Gillette makes one? The only one I see is a razor case and soft black bag on Amazon.
It’s a little under $7. It promotes Gillette as a compatible razor but claims it fits most 6 inch razors. It is manufactured by a company called Entefort out of China.
The only thing on Gillette’s site is an exfoliating bar razor/cartridge plus stand, 2 refills and what looks like a flat rigid travel case, all for $30. No soft bag.