Contact Gillette Customer Service
Gillette Phone Numbers and Emails
Toll-Free Number:
-
(800) 445-5388
Investors/ Franchasing:
-
(800) 742-6253
Gillette Emails:
Investors/ Franchising
Media
dpo.im@pg.com
Privacy Inquiries
Contact Information
Gillette Website:
Gillette Help Center:
Corporate Office Address:
Procter and Gamble Company
1 Procter and Gamble Plaza
Cincinnati,
Ohio
45202
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm (EST)
How Good is Gillette's Customer Service?
Summary of Gillette Customer Service Calls
655
TOTAL
CALLS
CALLS
06:17
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Gillette?
Product/ Service Question:
- “Bad product”
- “Products”
- “Find product”
Request for Information Question:
- “A question on razor”
- “Looking for sport deorderant”
- “Question about a products”
Shipping and Delivery Question:
- “My order delivery”
- “Didn't receive coupon in my Gillette lab package”
- “Shipping”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel my order”
- You keep canceling my orders
Payments and Charges Question:
- “No discount on item”
- “My razor want it charge”
- “Heated razor does not charge”
Return/ Replace Question:
- “Where to buy replacement blades/for exfoliating new razor”
- “For a return”
- “Change my payment method”
Staff Question:
- “Customer service”
- “Customer service letter I received”
- “I need to speak to someone kn customer service”
Account Question:
- “Reset password”
- “You keep sending razor's, my husband James Roberts has died stop his account”
- “Change subscription”
Cards Question:
- “Have a new credit card”
Refund Question:
- “I bought a pack of razors and they are no good i want a refund or to replace the razors”
- “Refund”
Employment Question:
- “Former employee”
Other Question:
- “हलप लन ह”
- “Battery operated razor AAA battery can't find”
- “In the box there are just 8 pieces instead of 12”
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Gillette